Privacy Policy

Information We Collect

Running a budget benchmarking platform means we need certain information to provide meaningful insights. Here's what we collect and why it matters.

Personal Information

When you sign up for our services or contact us, we collect basic identifying information. This includes your name, email address, phone number, and company details. We need this to communicate with you and provide personalized benchmarking reports.

Financial Data

Our benchmarking services require financial information to generate meaningful comparisons. You choose what to share, but typically this includes budget allocations, spending categories, and operational metrics. All financial data is anonymized before being used in aggregate benchmarks. We never share your specific numbers with others.

Technical Information

Like most websites, we automatically collect technical data when you visit webnodeorg.com. This includes your IP address, browser type, device information, and how you interact with our platform. We use this to improve performance and security.

How We Use Your Information

We're not in the business of selling data. Everything we collect serves a specific purpose related to our benchmarking services.

• Generating personalized budget benchmarks and industry comparisons tailored to your organization
• Sending you reports, updates, and insights about budget optimization opportunities
• Improving our algorithms and benchmarking methodologies through aggregate analysis
• Responding to your inquiries and providing customer support
• Maintaining platform security and preventing fraudulent activity
• Complying with legal obligations under Vietnamese law

Data Sharing and Third Parties

We work with a small number of trusted service providers who help us operate the platform. These partnerships are carefully chosen and governed by strict agreements.

Service Providers

We share limited data with cloud hosting providers, payment processors, and analytics tools. These companies are contractually obligated to protect your information and can only use it to provide services to webnodeorg. They can't use your data for their own purposes.

Aggregate Benchmarks

The core of our service involves creating industry benchmarks. We compile data from multiple organizations to generate these insights, but all information is thoroughly anonymized. No individual organization can be identified in our benchmark reports.

Legal Requirements

Sometimes we're legally required to share information with Vietnamese authorities or regulatory bodies. This only happens when mandated by law, court order, or government request that meets legal standards.

Data Retention and Storage

We keep your information only as long as necessary to provide our services and meet legal obligations.

All data is stored on secure servers within Vietnam or in jurisdictions with comparable data protection standards. We use encryption both in transit and at rest to protect sensitive financial information.

Your Rights and Control

Under Vietnamese privacy law and our commitment to transparency, you have several rights regarding your personal data.

Access and Correction

You can request a copy of all personal information we hold about you. If anything is inaccurate or outdated, you have the right to request corrections. Most account information can be updated directly through your dashboard.

Data Deletion

You can request deletion of your personal information at any time. We'll comply within 30 days, though some information may need to be retained for legal compliance or legitimate business purposes like financial records. Anonymized data used in aggregate benchmarks cannot be retrieved or deleted once processed.

Opt-Out Options

You can opt out of marketing communications anytime by clicking unsubscribe in our emails or adjusting your notification preferences. This doesn't affect essential service communications about your account or benchmarking reports.

Data Portability

You have the right to receive your data in a structured, commonly used format. We can provide exports of your financial data and benchmarking history upon request.

Security Measures

Protecting financial data is fundamental to what we do. We've implemented multiple layers of security to safeguard your information.

• Industry-standard encryption (TLS 1.3) for all data transmission between your browser and our servers
• AES-256 encryption for sensitive financial data stored in our databases
• Regular security audits and penetration testing conducted quarterly
• Access controls limiting employee access to personal data based on role requirements
• Automated monitoring systems detecting unusual access patterns or potential breaches
• Regular backups stored in geographically separate locations with encryption

Despite our best efforts, no system is completely secure. In the unlikely event of a data breach affecting your information, we'll notify you within 72 hours and provide details about what happened and steps we're taking.

Cookies and Tracking

We use cookies and similar technologies to make our platform work properly and understand how people use it.

Essential Cookies

These are necessary for basic platform functionality like keeping you logged in and remembering your preferences. You can't opt out of these while using our services.

Analytics Cookies

We use analytics tools to understand which features are most valuable and where we can improve. This data is aggregated and doesn't identify individual users. You can disable these through your browser settings.

Performance Cookies

These help us understand platform performance and load times so we can optimize the experience. Again, this is aggregate data that doesn't identify individuals.

Children's Privacy

Our services are designed for businesses and organizations. We don't knowingly collect information from individuals under 18 years old. If we discover we've inadvertently collected such information, we'll delete it promptly.

International Data Transfers

While we primarily operate within Vietnam, some of our service providers may be located internationally. When we transfer data outside Vietnam, we ensure appropriate safeguards are in place through contractual agreements and compliance with Vietnamese data protection requirements.

All international transfers comply with the Law on Cybersecurity 2018 and related Vietnamese regulations governing cross-border data flows. We only work with providers in jurisdictions recognized as providing adequate data protection standards.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and post a notice on our platform. The "Last Updated" date at the top shows when the current version took effect.

Continuing to use our services after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.

Vietnamese Legal Compliance

This privacy policy complies with Vietnamese regulations including the Law on Cybersecurity 2018, Decree 13/2023/ND-CP on personal data protection, and related Ministry of Public Security circulars. We maintain all required documentation and reporting as mandated by Vietnamese authorities.

Our data protection officer is registered with relevant Vietnamese regulatory bodies and serves as the primary contact for privacy inquiries and compliance matters.